Frequently asked questions

Clear answers to the questions SME business owners ask us most often about business process automation. Is your question not listed? Feel free to contact us.

What is business process automation?

Business process automation means that recurring, rule-based tasks are carried out by software instead of manually by an employee. Think of transferring data between systems, drafting invoices or sending confirmation e-mails. The employee keeps time for work that requires insight, judgement or personal contact.

Which businesses is automation suitable for?

In practice, virtually every business with recurring administrative or operational tasks, regardless of industry. A good indication: if you or your team regularly repeat the same steps in multiple systems, retype data, or have to chase invoices and requests, there is almost always something to gain. Ezzio Automation focuses specifically on SMEs in the Netherlands and across the EU.

What does automating business processes cost?

That varies greatly per process: a simple integration between two systems requires less work than an extensive workflow with multiple approval steps. That is why Ezzio Automation works with a no-obligation consultation, followed by a concrete proposal with a fixed price indication before anything starts. This way you know where you stand in advance.

How long does implementing an automation take?

A well-defined process, such as automatically transferring web shop orders to the accounting system, is often up and running within a few weeks. Larger projects with multiple connected systems take more time. Ezzio Automation usually advises starting small with the process that delivers the quickest result, so that you notice time savings fast.

What is the difference between workflow automation and a system integration?

A system integration ensures that two or more software packages exchange data with each other, for example a web shop that passes orders on to the accounting system. Workflow automation goes a step further: it captures a complete process, including checks, decisions and follow-up actions, often across multiple systems. In practice, the two are often combined.

Is my business data safe with automation?

Careful handling of data is central to every project. Ezzio Automation works in accordance with the GDPR, does not share data with third parties without necessity, and builds integrations with attention to error handling so that data is not lost or processed twice. See the privacy policy for more details on data processing via this website.

Can automation be connected to my existing software, such as my CRM or accounting package?

In most cases, yes. Many common CRM, ERP, accounting and web shop software packages offer an API or an existing integration option that Ezzio Automation can connect to. If you have industry-specific or older software without a standard integration, Ezzio Automation builds a custom integration. The starting point is always your existing software, not a forced switch to new packages.

What is n8n and why does Ezzio Automation use it?

n8n is a widely used workflow automation platform in which processes are built visually from blocks, instead of in opaque, custom-written code. That keeps automations clear, explainable to your team and adaptable without depending on one specific programmer. Where needed, Ezzio Automation combines this with custom API integrations for situations a standard platform does not cover.

Do I need technical knowledge myself to work with automated processes?

No. Ezzio Automation sets up the automation in such a way that you and your team can work with it in plain language, without any technical knowledge being required. At delivery you receive a clear explanation of what has been built, so that you are not dependent on knowledge that only exists at Ezzio Automation.

How do I start automating my business processes?

The first step is a no-obligation conversation in which you explain which tasks take a lot of time or often go wrong. Ezzio Automation then helps you identify where automation delivers the most value and which process is best to start with. Get in touch via the contact form or e-mail info@ezzio.nl to schedule this conversation.

Is your question not answered here?

Every business and every process is different. Tell us your situation and we will give you a concrete and honest answer.

Schedule a no-obligation consultation